Terms and conditions

 

Booking Events & Payment


Bookings must be made through the website or by contacting us by email/phone.

In the event that the course fee is not paid in full Up n' About Scotland reserve the right to refuse you to participate on the course or trip.

 

If you book by email/phone payment will have to be made by bank transfer.

Payment should be made in full at time of booking.

 

Cancellation procedure

Booking cancellations must be made by email
If you choose to cancel your booking please do so by email to info@upnaboutscotland.com

If you cancel more than 28 days before an event takes place you will be fully refunded.

If you cancel 28 days or less before an event takes place we will try sell your place which will incur a 20% admin fee. If we fail to sell your place you will lose the full course fee.

If Up’nAboutScotland has to cancel your booking prior to the event then we will refund your payment in full.

 

We cannot be held liable for additional costs you may have incurred so we recommend you take out holiday insurance to cover for events that may cause you to cancel your booking.

 

 

Fitness and experience


A level of fitness and experience appropriate for the activity you are taking part in will be required. This is used to help us plan the event you are booking onto and try to ensure people within the group are of a similar level. You must also let us know if you have any injuries, medical conditions or are taking any medication.

It is your responsibility to ensure you have the required level of fitness for the event you are booking on. If this is not the case then for safety reasons you may be asked to take no further part in the event and any fees paid will not be refunded. Anyone believed to be under the influence of drugs or alcohol, acting in an abusive matter or ignoring advice given by their guide will also be required to leave.

If you have any doubts or need to discuss your fitness or experience, please contact us before booking onto an event and we will be more than happy to advise.

 

Safety


Although you will be guided by a mountain leader, hillwalking does involve a risk of injury. Your guide will assess the group and weather conditions and to ensure safety may make appropriate changes to the event if required on the day. This may involve a change of venue or cancelling an event in bad weather.

If you decide to take a different route from the event description unless advised by the guide, we will now be held responsible for any injuries.

While our guides will do everything in their power to ensure your safety, the dynamic nature of the outdoor environment means we can never ensure your safety in every situation. You are responsible for excepting the risks of injury or death and we ask that you read the Mountaineering Scotland participation statement below.

Mountaineering Scotland Participation Statement

Mountaineering Scotland recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement.


The information on the event pages on the website is for guidance only. The routes have been used for years and described in most hillwalking books or websites. The times are based on having a reasonably fit group of hillwalkers completing the route in good weather conditions.


We also make every effort to ensure the route information is correct, but cannot be held responsible for any changes to access issues by landowners or bad weather.

 

We reserve the right to make changes to any events advertised.